![]() ![]() You can choose to receive a response by email or phone. The Basics What is a PO Box A PO Box is a secure, numbered box located at the Post Office where your mail is kept until you collect it. Reserve a box with your existing or new account. Once you make your complaint, click through to the contact information page. Find a PO Box Near You Get a new PO Box at a Post Office facility for as low as 4.50 per month, depending on your location.No matter how upset you are, describe only the real issue, and not your emotions. Renting a private mailbox from PostNet is easy Visit or call your local PostNet. Be very clear, and only state the facts.However, there is a character limit of 4,000 characters. You can also provide additional information. ![]() X Research source There are specific blanks for names, dates, and locations. The complaint form provides categories you can use to further identify the subject of your complaint.Then choose the type of complaint you want to make. If you have a tracking number related to your complaint, enter it in the space provided. The USPS has a form available where you can ask questions or submit complaints about packages or mail, USPS postal facilities, USPS personnel, or the operation of the USPS website. ![]()
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